This is a great property in the best location on the island. Right on an amazing beach within walking distance to restaurants, shops and bars, with ...

Tracey C. Isla Mujeres, Quintana Roo

Had a great vacation. Location was perfect for us. Condo and Ixchel staff also great. Even when beach was crowded, staff always did best to get beach ...

Dan S. Isla Mujeres, Quintana Roo

My sister had a great time at this property! The staff communicated well, it was clean and in a good location!

Ariel G. Isla Mujeres, Quintana Roo

This property is located in the best location possible on the island - right on Playa Norte. The penthouse is pristine and we loved our stay. And ...

Matt J. Isla Mujeres, Quintana Roo

Beautiful rooftop terrace and sunsets!

Ann Z. Isla Mujeres, Quintana Roo

Beautiful Property. We enjoyed our stay so much. The condo is beautifully furnished, clean and so close to everything. We rented a golf cart, ...

Nancy K. Isla Mujeres, Quintana Roo

Upscale accommodations in a great location. Beach and el Centro literally just steps away!

Matthew C. Isla Mujeres, Quintana Roo

This is a great spot on a fantastic, clean beach. The hot tub is a nice relaxing amenity on the rooftop. The beach chairs and umbrellas are ...

Dave B. Isla Mujeres, Quintana Roo

Ixchel Penthouse #504

110 reviews

Isla Mujeres, Quintana Roo, Mexico

Condo

2

Bedrooms

2

Bathrooms

6

Guests

This luxury Penthouse is ideally situated on Playa Norte, one of the best beaches in the Caribbean, and just a few hundred yards from the soul of the island, the village centre, with its numerous shops, restaurants, bars and night spots. The apartment itself is located on the upper floors of the new 6 story building.

Downstairs are the two bedroom suites; the master bedroom, with king bed, the other with two queen beds, and each with ensuite bathrooms. Separating the bedrooms are the fully equipped kitchen, dining and living areas (with a further pull out bed).

A huge balcony off the Master and living rooms also has the spiral staircase leading up to the 1,400 square foot terrace area (elevator access also) with close to 360 degree views of the island.

The Jacuzzi has a wonderful view of the beach, along with other unique decorations. The space is ideal for entertaining (wedding parties for example), or family picnics with its shaded oversized dining table, lounge area, wet bar, easy light grill, refrigerator, CD surround sound and full bathroom.

Fully equipped the luxury condominium comes with free wireless internet, cable TV, separate individual air conditioning controls for each room, along with TV’s, DVD & CD players, radio alarms, telephones, electronic safe deposit boxes, closets, and irons in each bedroom. The kitchen contains refrigerator / freezer, stove, microwave, coffee maker, blender, toaster, knife set, cooler and bottled drinking water.

Pool side snack bar, pool and beach sun loungers / umbrellas, laundry facilities and much more.

Amenities

Downtown
WiFi
Air Conditioning
Fans
Coffee Maker
Shared Pool
Concierge
Maid Service
Cable TV
TV
Ocean View
Elevator
Linens
Balcony
Beach

Beach View
Beachfront
Cable Internet
Child Friendly
Childrens Books & Toys
Essentials
Garden
Hair Dryer
Iron/Board
Jacuzzi
Karting
Kitchen
Kitchen Utensils
Museums
Nightlife

No Smoking
Oceanfront
Patio
Refrigerator
Shopping
Sightseeing
Sleep Sofa
Stair Gates
Stove
Tennis Court
Terrace
Toaster
Towels
Water Park
No Pets Allowed

Click to view all amenities Show less amenities

Contact

1.800.601.3503

Start Checkout

Check-In

Check-Out

Contact

1.800.601.3503

Property

To check current availability View Calendar

110 Reviews
(4.8)

This property is located in the best location possible on the island – right on Playa Norte. The penthouse…

December 29, 2020 by Matt J.

This property is located in the best location possible on the island - right on Playa Norte. The penthouse is pristine and we loved our stay. And yes, the entire rooftop terrace is is exclusive to this property! Cecilia was a wonderful host. She+ Moreproactively sent us contact information of key people, and made setting up transportation from the airport an absolute breeze. I can't say enough good about our stay!

My sister had a great time at this property! The staff communicated well, it was clean and in a good…

September 25, 2020 by Ariel G.

My sister had a great time at this property! The staff communicated well, it was clean and in a good location!

This is a great property in the best location on the island. Right on an amazing beach within walking…

September 8, 2020 by Tracey C.

This is a great property in the best location on the island. Right on an amazing beach within walking distance to restaurants, shops and bars, with your own private oasis on your roof top!

Beautiful Property. We enjoyed our stay so much. The condo is beautifully furnished, clean and so close…

March 17, 2020 by Nancy K.

Beautiful Property. We enjoyed our stay so much. The condo is beautifully furnished, clean and so close to everything. We rented a golf cart, probably didn't need the entire time , but a lot of fun. We cant wait to come back to this gorgeous condo.+ Morethe upstairs was so nice to sit in the hot-tub and look at the sunset and early morning where really nice also.

Beautiful rooftop terrace and sunsets!

February 27, 2020 by Ann Z.

Beautiful rooftop terrace and sunsets!

Response from Manager

Hello Ann! Thank you very much for your feedback, we are looking forward to having you as our guest in the future, please share pictures with us, I would like to check some of the pictures if you are able to!

Had a great vacation. Location was perfect for us. Condo and Ixchel staff also great. Even when beach…

January 31, 2020 by Dan S.

Had a great vacation. Location was perfect for us. Condo and Ixchel staff also great. Even when beach was crowded, staff always did best to get beach chairs and accommodate. Tons of great places to eat and drink within a 5 minute walk

Response from Manager

Hello Dan, thank you so much for your feedback!! Would you please share some pictures? We look forward to having you as our guests in the near future! Thank you !!! Cecilia

This is a great spot on a fantastic, clean beach. The hot tub is a nice relaxing amenity on the rooftop….

December 11, 2019 by Dave B.

This is a great spot on a fantastic, clean beach. The hot tub is a nice relaxing amenity on the rooftop. The beach chairs and umbrellas are complimentary and there’s optional friendly drink and food service from several beach bars right there.+ MoreGolf cart rental is on property and they are newer, fast carts from Luxury Golf carts. Price is the same all over the island so this is very convenient after taking a taxi from the ferry terminal which is $5 USD. Pool is very clean and not freezing cold.

Upscale accommodations in a great location. Beach and el Centro literally just steps away!

December 7, 2019 by Matthew C.

Upscale accommodations in a great location. Beach and el Centro literally just steps away!

I was overall very happy with the penthouse. The place is clean, and the rooftop is beautiful. The kitchen…

September 30, 2019 by hitee b.

I was overall very happy with the penthouse. The place is clean, and the rooftop is beautiful. The kitchen could use a little updating, but still fine. Bed was comfortable, and the AC worked well. My only concern was that the stairway to get to the+ Moreroof was blocked because it was under construction. We would have to take the long way around and use the elevator. We booked the place with the stairs in mind and were looking forward to using it. We asked the property manager for some help in dealing with this, but he never got back to us either. It was overall fine, but a little upsetting to have paid for something that was under construction. We weren't informed before the trip, and there was no word from the owner after the trip either. I would stay here again, given that portion was fixed.

Response from Manager

Hello Hitee, Thank you very much for choosing our penthouse during your stay in Isla Mujeres. I have good news to share! we have been renovating the penthouse , the renovations include a new kitchen! tile, an internal staircase up to the rooftop! The renovation is going to be finished in a couple of weeks from now. We are also planning to build a third bedroom! this one probably will happen next fall. Please check our Instagram page ph504mx for updates. My apologies about that you were not informed before your arrival about the staircase. Suddenly we needed to take the decision as our guests safety is a priority Once again, thank you for staying in our Penthouse 504! We are looking forward to having you as our guest in the near future. Regards, Cecilia

This is our third time staying in this condo with our young children — we love it and hope to return…

September 17, 2019 by Priya B.

This is our third time staying in this condo with our young children -- we love it and hope to return again next year!

Response from Manager

Hello Priya! I am so happy to read that you enjoyed your stay in our penthouse! Thank you so much choosing us again! I have good news! next time you come the penthouse will have a new kitchen! new internal staircase & new tile! Once again! Muchas gracias! We look forward to having you us our guests in the near future! Regards, Cecilia

Amazing as always! We were here 9 years ago and our kids (now 18 and 15) wanted to come back and stay…

July 16, 2019 by Kristen B.

Amazing as always! We were here 9 years ago and our kids (now 18 and 15) wanted to come back and stay in the same penthouse! We were able to experience Isla in a different way because our kids are much older now. The penthouse is perfect though well+ Moreloved! The people are all so kind and hard working and the island is as beautiful as ever. We can't wait to come back again!

Perfect for our family! 4 adults and 2 kids and we had more than enough room. The condo has everything…

July 15, 2019 by Michelle S.

Perfect for our family! 4 adults and 2 kids and we had more than enough room. The condo has everything you need. Perfect location. It’s our third time in isla and we’d rent this condo again if we go back. Wonderful management staff, super+ Morehelpful.

Response from Manager

Hello Michelle, It makes me very happy to read that you enjoyed our condo and that there was enough room for you and your family:-) At this moment we are renovating the kitchen, the tile and adding an internal staircase to take our guests to the rooftop! We look forward to having you as our guests in the near future. Muchas gracias! Cecilia

Cecilia’s condo was exactly as advertised. Check in and check out was simple and efficient. Excellent…

June 17, 2019

Cecilia's condo was exactly as advertised. Check in and check out was simple and efficient. Excellent location and Playa Norte can't be beat. Love the roof top with hot tub - view was outstanding. Will definitely rent from Cecilia in the+ Morefuture. Thanks for sharing your lovely condo. The Parcell Family

Response from Manager

Hello Parcell Family! Thank you so much for your message! I am so happy to hear that you enjoyed our penthouse! We are looking forward to having you as our guests in the future! Best regards, Cecilia

Really enjoyed our time – nice and clean, great location and Mundaca Property Management took great care…

March 16, 2019 by Angela B.

Really enjoyed our time - nice and clean, great location and Mundaca Property Management took great care of us!

Response from Manager

Thank you so much for review! we are so happy to know that you enjoyed your time in our penthouse :-) We are looking forward to having you back! Muchas gracias! Cecilia

We’ve stayed at the Ixchel Beach Hotel many times, but this was the first time staying in an owned/operated…

February 27, 2019 by Laurie N.

We've stayed at the Ixchel Beach Hotel many times, but this was the first time staying in an owned/operated room. The Penthouse did not disappoint! Actually it was so much easier than the hotel side because of the team handling our stay. We lacked+ Morenothing! And all questions were handled quickly. When we return to Isla, it will definitely be to the Penthouse! Thanks everyone for making our stay easy and enjoyable!

Response from Manager

Hello Laurie! Thank you so much for your feedback! it makes me very happy to read that you like our penthouse! We are planning to renovate the condo! It would be a pleasure to have you again as our guests! Muchas gracias! Cecilia

The place is getting old. Owners need to spend some money on floors and mattress. Great location and…

February 15, 2019

The place is getting old. Owners need to spend some money on floors and mattress. Great location and top deck was nice but again the railings on the deck are old and rusty check in was very confusing and we had to go to a real estate company. Not+ Moreable to leave our bags at Ixchel. We have stayed at Ixchel for over 8 years. And if you rent this place you are treated like an outsider

Response from Manager

Hello Ben, Thank you very much for your feedback! I am happy to inform you that we are planning to renovate our penthouse this fall :-) I hope to have you as our guests again! Muchas gracias! Cecilia

We had a very lovely stay in the Ixchel Penthouse 504. The property management company sent Kate to meet…

February 11, 2019 by Ann M.

We had a very lovely stay in the Ixchel Penthouse 504. The property management company sent Kate to meet us and she was great. We had no major issues and the one or two minor things we pointed out during our stay (one was a missing toilet seat on+ Moreroof deck toilet - there were 2 other bathrooms so it was no problem), they wanted to fix immediately since they didn't know about it. The view was fabulous and the location was perfect. We hope to visit again soon!

Response from Manager

Hello Ann! Thank you so much for your feedback! I am very happy to read that you enjoy the view and the location! We are looking forward to having you as our guests again! Muchas gracias! Cecilia

Had an excellent stay at Ixchel 503/504, we stayed over New Years 2018/2019…. This condo is not included…

January 23, 2019 by Karen W.

Had an excellent stay at Ixchel 503/504, we stayed over New Years 2018/2019.... This condo is not included in the hotel condo pool, it is managed by a outside company, Mundaca Realty. This wasn't much of a problem except you couldn't use the gym+ Moreassociated with the hotel, get laundry tokens from the hotel, or charge to your room. We had to meet up with Kate from the Mundaca to check in and we were late, so that can be a bit of an issue if she has somewhere else to be, it worked out fine for us.... apologies to Kate for arriving late. The rooms were cleaned daily with a very efficient staff Diana and Simon wonderful people who did a awesome job!!!! Simon even came all the way over in the evening just to give me a couple of laundry tokens. This unit has amazing views, the beds were very very comfortable, and we had no problem with anything within the unit itself. The upper rooftop deck was beautiful, and we used it quite a bit in the morning, but we prefer the beach. We did have a issue also with the "hottub" not being hot, as I was looking forward to late evenings in the hottub. They came to fix it once, but it still wasn't hot, so I contacted Chris, at Mundaca, and it was fixed immediately....and we had wonderful evening hottubs for the rest of the trip. The staff at Ixchel were amazing friendly and helpful. Johnny the beach guy, went out of his way to get my floaties blown up, and always found us a awesome spot on the beach. There were more than enough towels, water, and the kitchen was well stocked. Playa Norte is a beautiful beach, the people of Isla are friendly and gracious, and this condo is a wonderful place to stay. We would definitely stay here again. Thank you for the use of your condo, and all the amazing staff that made our vacation awesome.

Response from Manager

Hello Karen, Thank you so much for your review! staying during New Years is so fun! I am happy to hear that you enjoyed your stay and the service of Kate, Diana & Simon we are very happy to work with them :-) the rooftop! I love it too! It also makes me happy to read that you enjoyed the rooftop is my favorite place in the penthouse! I love to watch the sunsets, relax and give thanks for all the blessings in life! I hope to we can have you as our guests sometime in the near future! Muchas gracias! Cecilia

We really enjoyed Cecilia’s condo! The space was very comfortable and had everything we needed. The…

January 11, 2019 by John R.

We really enjoyed Cecilia’s condo! The space was very comfortable and had everything we needed. The rooftop area was amazing, and the hot tub was great for sunsets. The location can not be beat, right on Playa Norte and a short walk to many+ Morerestaurants and bars. The check-in was simple, Kate got us all settled. In addition, the cleaning staff Deana and Samuel, did an outstanding job, and all of the building staff were friendly. Don’t think twice, book this place right now, you won’t be disappointed. Thank you for opening your home to us Cecilia!

Response from Manager

Hello John! Thank you so much for review! makes me smile! I also love the rooftop! is so relaxing! and the sunset from there are amazing :-) I will pass your message to Kate, Diana and Samuel! we love to work with them! It would be great to have you as our guests in the near future! Muchas gracias! Cecy

We have stayed in several other Ixchel condos in the past and this time decided to treat ourselves and…

December 18, 2018 by Nancy F.

We have stayed in several other Ixchel condos in the past and this time decided to treat ourselves and stay in the penthouse with a private hot tub. We did not realize until a couple weeks ahead of time when we got an email from the management+ Morecompany that all management was off site and we would be dealing with different people when we had problems and not with the Ixchel folks located directly on the property. Upon arrival we were given a site visit by someone who met us at the property and a folder with some instructions and a track phone to reach the management company with several phone numbers. We went to the hot tub and it was cold and we asked why. We were told it is on a cycle and would become hot in a bit. Well many hours later it was still cold. We called management and were told it would be fixed. However we had to call More than once before it got fixed the first time. And then we had a warm hot tub for one evening only and once again the following day it did not work. We did reach the owner in the states who ensured us he would get this fixed and we were finally able to enjoy the hot tub for part of our vacation. Additionally the safe did not work which we reported several times. The batteries were taped in and we were locked out twice at which point we had to once again try to reach off site management. There was an issue with a piece of furniture but the owner did apologize and that was fixed in a reasonable amount of time. Bottom line it is just not worth all the extra money for the penthouse. Even on the beach in front of the property and with the two pools on the property, by staying here we were limited with the services offered to others who received full service like we always have had in the past where the management was on site. I will say the owners did everything they could to better assist us and we appreciated that but when on vacation we like to relax and have things in good shape when we arrive so we have no worries. Of course we did not let all of this ruin our time on this beautiful island! The off site cleaning staff did a nice job and the condo was well cleaned by them on all days except on their day off. We will return to this beautiful island again but will have to pass on this penthouse! Just not happy with off site management because convenience and fast service are important when on vacation!

Response from Manager

Hello Nancy, I am very sorry to hear that you did not enjoy your stay in our penthouse. The jacuzzi and safe has been fixed. I am also sorry to hear that you did not like Mundaca our management. We have been working with them several years with many happy guests. Thank you so much for staying in our penthouse! I hope we can have you as our guests in the future. Muchas gracias! Cecilia

Still the best apartment. Great service, great facilities. We chose to stay again as our daughter was…

November 25, 2018 by peter B.

Still the best apartment. Great service, great facilities. We chose to stay again as our daughter was getting married on the island and Cecilia and the Managers were so helpful.

Response from Manager

Hello Peter! Thank you so much for being our guest! it was a pleasure! We look forward to having you as our guests in the near future! Muchas gracias!!!!!! Cecilia

Had another excellent stay at Ixchel! The rooms are always clean, stocked with everything you need and…

October 5, 2018 by Linda W.

Had another excellent stay at Ixchel! The rooms are always clean, stocked with everything you need and of course, amazing views! I appreciated this unit that had ground coffee so we could make it the strength we like...it’s the little things😁+ MoreThis unit is managed by another company, not by the hotel and I was initially concerned it would be a problem. While checking in and out is different, it wasn’t an inconvenience. The only downside is that you can’t charge your food/drinks to your room, you must pay at the end of the day. The staff at Ixchel is always amazing, so friendly, great service, especially David one of the servers on the beach! Always a smile, took great care of us!! I love Ixchel and look forward to my next visit!

Response from Manager

Hello Linda! It was a pleasure to have you as our guests! thank you so much! It would fantastic when get back to Isla Mujeres to have your as our guests again :-) Muchas gracias! Cecilia

If you are looking for a first class experience this is it. Great time with my family and close to everything…

September 6, 2018

If you are looking for a first class experience this is it. Great time with my family and close to everything you want to do! We love the Island and will keep Colin back!

Response from Manager

Thank you so much for your feedback! reading it makes happy :-) Muchas gracias! Cecilia

This property is absolutely beautiful. Check-in and out was extremely easy and Kate was super helpful…

September 3, 2018 by Kimberly G.

This property is absolutely beautiful. Check-in and out was extremely easy and Kate was super helpful and made sure we (2 couples traveling together) had everything we needed. The location is fantastic too - right on the beach and in walking+ Moredistance to everything - restaurants, shops, beach, ferry, bars, dive shops & whale shark swimming experiences (Sea Hawk Divers is amazing too if you’re looking to book either!). Overall, I couldn’t have asked for a better stay away from home and highly recommend this beautiful property with welcoming staff and friendly service.

Response from Manager

Hello Kimberly! Thank you so much for your feedback! I am so happy to read that everything went smoothly! that you like our penthouse, the location and our staff :-) Come back soon! Muchas gracias! Cecilia

The condo was spacious and clean. The housekeepers did an amazing job. The rooftop living space was great….

July 8, 2018 by Cynthia C.

The condo was spacious and clean. The housekeepers did an amazing job. The rooftop living space was great. We will return soon.

Response from Manager

Hello Cynthia! Such a pleasure to read your feedback! that you like our beach Playa Norte and that you love the rooftop! is my favorite place in our penthouse! Come back soon! it would be our pleasure! Cecilia

Plenty of space for my wife and I. Being a 2 bed 2 bath allowed us to put all of our luggage in the second…

June 29, 2018 by Brad C.

Plenty of space for my wife and I. Being a 2 bed 2 bath allowed us to put all of our luggage in the second room leaving our room clutter free which was nice. Also, If you happen to catch the Mexican flu like I did you will appreciate the extra+ Morebathroom. Absolutely stunning sunsets from the balcony and rooftop terrace. The staff who runs the property were attentive and responsive to every request. This unit is not run by the hotel; you are provided with contact information to the management company for anything you need (towels, maintenance, tours etc). You meet someone at the unit and check in is at the kitchen counter top of the unit; same for check out. You will get a tour along with instructions from this person as well. I found it very easy and as mentioned the staff is incredibly responsive. For $50 they will shop and stock food, beer/wine/spirits in your room. You of course pay for the goods but what a nice service to show up and have a fridge full of cold beer, fruit, and snacks. We ate breakfast in the room everyday; lunch and dinner out. Very short walk into town and a 100+ yard walk to your beach chair from the building making it convenient to go up to the room to make a fresh cocktail and catch some A/C to cool off. The unit is not shiny brand new so set your expectations for some normal wear and tear as this place gets rented a lot and it's right on the beach. It is however very clean and an incredible value. I highly recommend this unit and would stay here again. Recommendations: bring a portable speaker that pairs to your phone, rent golf cart from Luxury Cart Rental right outside Ixchel (so convenient), bring a few gallon zip locks to stock ice (they have two ice trays and I found myself constantly refilling them (coldest fridge and freezer btw), buy a 6 pack of water bottles then refill them using the room temp water service in the room (we kept rotating and putting back in fridge to always have cold water bottles on hand), make priority to catch one or two sunsets at the room instead of being out (don't forget the wine or your favorite beverage), bring plenty of pesos for your trip.

Response from Manager

Hello Brad! Thank you so much for your feedback! makes happy to read that you had a great time despite the flu :-( . it is so nice to hear that you enjoyed the second room! It is always nice to have extra space:-) We are planning to renovate the condo this year! I am excited about that! I hope we can have you as our guests in the near future:-) Muchas gracias! Cecilia

Stay was very comfortable. Service was excellent. Staff was exceedingly helpful and friendly. Weather…

May 24, 2018 by Jim and Lore J.

Stay was very comfortable. Service was excellent. Staff was exceedingly helpful and friendly. Weather was beautiful. Lots of wonderful food and drink. Loved the beach. Isla Mujeres has all the activity you may want or is a very pleasant place to do+ Morevirtually nothing.

Response from Manager

Jim! Thank you so much for your review! I am happy to read that you enjoyed yoru stay and that you were happy with our staff from Mundaca! Come back soon! Muchas gracias! Cecilia

The unit isn’t new, but it’s very clean & well maintained. There’s a lot of space including the…

May 14, 2018 by Rachelle M.

The unit isn’t new, but it’s very clean & well maintained. There’s a lot of space including the rooftop which appears to double the useable space. We used the rooftop most of our waking hours (when we weren’t at beach, shopping, boating,+ Moreexploring, pool), rather than be indoors.. The location of Ixchel is perfect!!! Everything you need is within walking distance. Management staff gave a thorough check in. The resort staff was almost always pleasant & very helpful. Playa Norte is busy-so fun, met great people from around the world. Best go elsewhere if you are looking for a private, quiet beach. That said we loved the beach and all the activity! Simply one of our best Girls Trips!!!

Response from Manager

Hello Rachelle! Thank you so much for your review! how great that you like our staff from Mundaca, enjoy the condo and the rooftop :-) I am happy to read that you enjoyed your girls trip! Come back soon! Muchas gracias! Cecilia

Thank you Cecilia for sharing your beautiful home with us. We enjoyed a nice relaxing week in Isla. We…

April 10, 2018 by Michel W.

Thank you Cecilia for sharing your beautiful home with us. We enjoyed a nice relaxing week in Isla. We went to the beach every day! The sand is beautiful and the water is the the best (warm and clear) and the most beautiful color blue. Your condo+ Morewas very spacious, and well stocked. We didn't spend much time inside as the weather was great.. and the beach was relaxing. We really enjoyed being able to walk to and from downtown- so convenient. One day the kids went fishing for the morning. We loved the coolers you provided in your condo.. we got some ice and drinks and had a great time out on the boat. The hot tub was a great place to sit and watch the sunset. The kids really enjoyed having it all to themselves. Your entire management team was wonderful, helpful and friendly. Your cleaning team did an exceptional job. Very detailed. We appreciate the coded door entry (so we weren't worried about carrying or losing keys). The beds and pillows were very comfy and we all slept well. Loved the view of the ocean from the master bed! Internet was good and the water pressure was great (and plenty of hot water for the 4 of us). There were more than enough towels for the showers and the beach . The refrigerator is the coldest in town!! We had ice in our water bottles!!! Playa Norte is one of the most amazing beaches. We love Isla and visit often. We would definitely stay again. Thank you for all your help as we booked our trip last minute! (I have sent you my full detailed review as VRBO limits the words). Please thank all your staff as well.

We have stayed in 504 multiple times and it’s clean, well appointed, and the beds are extremely comfortable….

April 5, 2018 by Laura H.

We have stayed in 504 multiple times and it's clean, well appointed, and the beds are extremely comfortable. The pack & play had a memory foam mattress. The rooftop is awesome for hanging out after long days at the beach. Overall, the condo is+ Moregreat! The condo is not managed by the hotel & it has never affected any of our stays & we have been treated like any other guest, not this time. We basically couldn't talk to the front desk, we had 1 beach towel per person per day which means your drying off with wet towels, & we had to pay cash for everything at the hotel. We have always kept a tab at the hotel to minimize the amount of cash we carry & did not expect to pay for everything in cash, which was a huge inconvenience & lead to trips to the bank. We would definitely stay here again if this unit was in the hotel rental pool. Thank you for sharing your beautiful condo with us :)

Amazing place! Amazing beach! Wonderful staff!! Great owner response!

March 26, 2018 by Sandra M.

Amazing place! Amazing beach! Wonderful staff!! Great owner response!

GREAT CONDO & RESORT, LOVE NORTH BEACH, USED FOR 4 ADULTS AND 1 LOCKOUT ROOM FOR OTHER 2 ADULTS. BEST…

March 5, 2018 by Fred N.

GREAT CONDO & RESORT, LOVE NORTH BEACH, USED FOR 4 ADULTS AND 1 LOCKOUT ROOM FOR OTHER 2 ADULTS. BEST RESTAURANTS IN MEXICO.

We had an awesome time. the accommodations were perfect! beautiful beaches, great condo, friendly people…

January 17, 2018 by Grant W.

We had an awesome time. the accommodations were perfect! beautiful beaches, great condo, friendly people and good food. Very relaxing and a perfect vacation.

Our experience in this condo was fantastic. What a view! We used the jacuzzi every night, the penthouse…

December 22, 2017 by Josh S.

Our experience in this condo was fantastic. What a view! We used the jacuzzi every night, the penthouse is totally worth it! Beds super comfortable and cleaning crew great. Isla Mujeres is a fabulous place! We will be booking next year's trip very+ Moresoon!

Great place to stay. We have been to Ixchel 3 times now and this was the best property we have stayed…

December 8, 2017 by Karen B.

Great place to stay. We have been to Ixchel 3 times now and this was the best property we have stayed in. Housekeeping were lovely, the Managing Agents were very helpful. We had a couple of hiccups with the initial booking and were a little+ Moreworried when we were unable to get hold of Cecilia easily, however that being said she did always respond and this would not deter us from staying at this lovely property again. We would definitely recommend this property to our friends.

We stayed in Cecilia’s condo with our toddler twins for the second summer in a row. We are not the type…

October 19, 2017 by Priya B.

We stayed in Cecilia's condo with our toddler twins for the second summer in a row. We are not the type of people to vacation in the same place twice, much less the same hotel/condo, but Penthouse 504 has a great set-up and is in such a perfect+ Morelocation that we couldn't resist. The upstairs deck/hot tub is ideal for families traveling with small children so parents can still have fun once the little ones are in bed. The pool downstairs is great and rarely crowded (and has lots of pool toys you can borrow), and Playa Norte is a dream for little ones with its clear, shallow, gentle, warm water. Highly recommended!

The property was nice, but the room was definately showing signs of its age. The curtains were falling…

September 24, 2017 by James M.

The property was nice, but the room was definately showing signs of its age. The curtains were falling off and the decorative pillows were torn in the living room. We stayed there a few years ago and they had a projector and a screen on the roof,+ Morethat was gone. The spa on the roof was dirty when we checked in, we called a few times during our stay to get it cleaned and have the chemicals (like chlorine) added but noone ever came. So we were disappointed about that. The sliding glass door on the patio was difficult to shut so we were constantly slipping on the tile and falling as we tried to close the door. If the weather on the island had been better we would not have spent as much time in the room and it would not have mattered, but as it was, the hotel room was where we spent most of our time so all the little things bothered us.

If you haven’t been to Isla Mujeres – you must go! This was our 6th time to the island, and it can only…

August 10, 2017 by Terje H.

If you haven't been to Isla Mujeres - you must go! This was our 6th time to the island, and it can only be described in one word - PARADISE! Ixchel is the perfect place to stay - right on Playa Norte - the best beach! The apartment was perfect.+ MoreVery nice, everything was in perfect condition and the Rooftop-terrace is the best! Two people come every day and take care of the appartment, cleans, change towels and keep everything in order. They were amazing. I have only good things to say about the island, Ixchel and the appartment! Brgds Terje - Norway

The Penthouse was perfect! We love the Ixchel and it’s location and staying in the Penthouse made it…

May 23, 2017 by Michelle K.

The Penthouse was perfect! We love the Ixchel and it's location and staying in the Penthouse made it even better. We loved that we had the hot tub and extra space, including a huge lounge bed, after hitting the beach. Each room was neat and tidy and+ Moreclean. The cleaning staff was great as well. We will be back!!

We absolutely LOVED staying at your Ixchel penthouse with my family! We loved your home and appreciate…

May 10, 2017 by heidi j.

We absolutely LOVED staying at your Ixchel penthouse with my family! We loved your home and appreciate you opening up to us! The staff was so sweet, and prompt...we definitely want to come back again and stay here! Thank you so much!!!! ~Heidi

This was our 4th visit to Isla (1st time in unit 404). We could not have been more pleased with the accommodations!…

April 2, 2017 by Michelle M.

This was our 4th visit to Isla (1st time in unit 404). We could not have been more pleased with the accommodations! We enjoyed the rooftop lounge area (our teenage girls even slept there one night). Ixchel is such an ideal location; on the beach+ More& close to all the shops & restaurants. We enjoyed walks along the coast & would stop at the local market for fresh squeezed orange juice in the mornings. The condo was clean & comfortable, housekeeping great, & property manager exceptional!! We had a small moped/scooter accident involving a taxi & Ixchel called our manager, who showed up right away & negotiated with the police, taxi driver & moped company (in Spanish). We were soo grateful for the help & counsel!! Isla Mujures is such a beautiful island: safe relaxing & so much fun to explore! Thanks for sharing your beautiful condo with us ...we look forward to our next visit :)

This was our 3rd time to the island in 3 years and 2nd stay in 503/504. We are a family of 5, kids ages…

March 23, 2017 by Amy S.

This was our 3rd time to the island in 3 years and 2nd stay in 503/504. We are a family of 5, kids ages 11, 8 & 6. We gave the kids the choice of ground level condo or penthouse with hot tub so you can guess what they chose... We used the+ Morerooftop A LOT during our stay. We relax after a day at the beach/pool and have breakfast up there. We have never felt unsafe (previous reviews thought the spiral staircase was dangerous). Hold on to the railing or use the elevator. Hot tub and stereo were both working and the outdoor furniture cushions seemed to be replaced within the last year so the roof was great! The only criticism I have is the interior furnishings of the condo. For the price paid I would expect a more comfortable living area. We like to crash in front of the tv with a good movie at night after being in the sun all day and the couch is so uncomfortable and more like outdoor furniture than indoor. Other than that we enjoyed our stay, location is PERFECT and it isn't a big deal that the condo is separately managed. We never felt treated any differently than others staying in Ixchel managed rooms. Housekeeping was excellent. Thanks for another wonderful vacation! Wish we were there now!

We have just returned from our 3rd trip to Isla Mujeres and LOVED the condo. We were travelling with…

March 9, 2017 by Julie B.

We have just returned from our 3rd trip to Isla Mujeres and LOVED the condo. We were travelling with adult kids and the second bedroom suite offers good privacy for all. The whole condo is very spacious. The rooftop terrace is amazing - well+ Moreequipped with beautiful views. We found the beds to be very comfortable and the condo well appointed and well equipped. Mundaca Real Estate was terrific to work with - very attentive and helpful with tips and information. We lacked for nothing during our entire trip. We think this is the best spot on the island!

This was our 5th time on Isla. This condo was fantastic. The beds were comfortable/memory foam toppers…

February 15, 2017 by leslie l.

This was our 5th time on Isla. This condo was fantastic. The beds were comfortable/memory foam toppers and the condo was clean. Staff was very friendly. We felt very secure with on site security and reception. The best part was the roof top patio+ Moreand hot tub. Will definitely stay here again.

Great location on Playa Norte. Condo is pretty run down – beds and bedding are in bad shape. The spiral…

January 11, 2017 by SARAH J.

Great location on Playa Norte. Condo is pretty run down - beds and bedding are in bad shape. The spiral staircase going up to the hot tub is very unsafe....I would not recommend anyone with young children stay here. I had 3 kids with me and was+ Morescared to death with this staircase so we only went upstairs only a couple times during our week's stay, 1 slip and they would fall 5 floors down. Hot tub wasn't warm most of the time too. We would definitely stay at Ixchel again but not in this unit. Overpriced for the quality of the unit.

Response from Manager

Dear Sarah, We are sorry we did not meet your expectations. We listen to the feedback very seriously, and so we have already changed the mattress and bedding for beds. We have renting our PH 10 years now without any trouble with the staircase. Some time ago we added the gate at the top of the stairs as we also have 3 kids, twins 3 years old and a 6 year old daughter. We all enjoy the rooftop very much but we don't allow the kids to use the staircase alone. That, or they use the elevator. The problem with the jacuzzi has been fixed. Thank you very much for staying in our penthouse 504. Regards, Cecilia

This is a great roomy place to stay with a beautiful view from both the balcony and rooftop. The daily…

January 6, 2017 by Chris & Sheila E.

This is a great roomy place to stay with a beautiful view from both the balcony and rooftop. The daily service and the service from the management group is very good. You are a short walk to the good restaurants and the main parts of the island as+ Morewell as the awesome "Norte" beach. We felt safe in the entire facility and everyone is very friendly. This review would have been 5 stars, but we were so disappointed in the fact that the hot tub did not work and appeared to have been in disrepair for some time. The chlorine floater was completely empty so the water wouldn't have been safe anyway, the access panel to the pumps and electronics was hanging open, and the water was cold. The local doves used it throughout the week as a bird bath so the deck was covered in bird mess and feathers. The stereo in the rooftop area also did not work. Sadly, we paid considerably more for this condo because of the hot tub and the views from the rooftop, but we ended up using it sparingly because of the problems and all of the birds and their droppings. We will return to the island and likely to the north beach, but not sure we'll spend extra for the hot tub and rooftop when the beach and the property pool is so close.

This was a beautiful condo. We have stayed at Ixchel before and love it. The location is perfect. You…

December 6, 2016 by Dawn W.

This was a beautiful condo. We have stayed at Ixchel before and love it. The location is perfect. You literally walk across the street to all of the shops and restaurants. You really only need to rent a golf cart for a couple days. The rooftop deck+ Morewas fantastic. The most beautiful sunsets can be seen from there. I wish the hot tub was a little warmer. It was pretty cold. The daily maid service was fantastic. The only drawback is this condo is not managed by the hotel. Therefore, you are not able to order drinks/food and charge it to your room. This condo is in Ixchel 1. You are labeled with a different color arm band that doesn't allow you to go to the other pool. I would recommend this be communicated in the listing. Other than that, great condo.

The place was nice and I was very clean. Having a kitchen was a plus especially with a 3 year old in…

November 20, 2016 by Blair S.

The place was nice and I was very clean. Having a kitchen was a plus especially with a 3 year old in tow. The only negative about the condo were the mattresses on the beds. Our bodies ached during the night and hurt even more upon getting out of bed+ Morein the mornings. Kinda reminded me of my futon in college. For what we paid I expected a better mattress. Not sure if this was the management company''s doing or the way the owners like their mattresses. The place would have gotten more stars in our opinion, if the beds were more comfortable.

We had a great time in this condo. Bedrooms and baths well-appointed. View is incredible, roof top has…

October 3, 2016 by Gale M.

We had a great time in this condo. Bedrooms and baths well-appointed. View is incredible, roof top has all you need, whirlpool, comfy seating, large table and extra bathroom. Also bar, grill and frig. on rooftop.

Beautiful property centrally located to all local places and a stones throw from the most beautiful beach…

July 6, 2016 by Bonnie B.

Beautiful property centrally located to all local places and a stones throw from the most beautiful beach ever!💙𶐽𶒙

The location – fantastic. The accommodations – fabulous. The amenities – wonderful. The staff – superb. This…

June 29, 2016

The location - fantastic. The accommodations - fabulous. The amenities - wonderful. The staff - superb. This condo is fantastic. The photos do not do it justice. You must experience a trip here to really appreciate how beautiful Isla Mujeres and+ MoreIxchel are. The condo location on the north end of the island is perfect. With white sand beach and clear blue water everyday was like living in a post card. The staff was wonderful, stopping by daily to clean and inquire if we needed anything. The management team made us feel welcome months before our departure to Isla Mujeres. Their advice for planning was excellent and made for a much more pleasant trip. The condo is well suited for preparing meals there - including grilling on the second floor penthouse, but there are many excellent restaurants within a short walk. However, renting a golf cart really opens up the possibilities for exploring the island's cuisine (and delights). Thanks for the memories. The best endorsement I can offer is to say that our family will surely return again!

The location – fantastic. The accommodations – fabulous. The amenities – wonderful. The staff – superb. This…

June 15, 2016

Love this property, having stayed here many times. The grounds and pool area are just pristine all the…

May 20, 2016 by Kathy M.

Love this property, having stayed here many times. The grounds and pool area are just pristine all the time. The staff at Ixchel are friendly and very helpful. The owners have done a great job on this penthouse unit-we watched sunrises and beautiful+ Moresunsets every day from the rooftop. Even the view from the patio is to die for! Everything has been well thought out with their guests in mind, from coffee makers and blender, to a grill and stereo on the roof deck! Kate was so helpful w info and showing us the condo, and very easy to reach by phone during our stay. Deanna kept the condo spotless everyday. Loved our stay here, and will be back. Highly recommend!!

Two words. Complete disaster! I should mention this was not the fault of the owners. Our flight was canceled…

May 4, 2016 by Randy L.

Two words. Complete disaster! I should mention this was not the fault of the owners. Our flight was canceled due to snow in Denver and we missed our fist two and only nights at this residence. It would have been nice to at least gotten some of our+ Moremoney back but we did not. Our fault, lesson learned. Next time we will buy the insurance. We arrived at 7am after a midnight flight with two children and wanted to check in until 11 (since it was paid for) and sleep for a couple of hours. It was also raining and a little early to hit the beach. A woman named Kate met us at the condo around 7am. She was extremely RUDE! I have never encountered someone through vbro who was a rude as she was. She kept complaining and sighing about how she doesn't really work this early. She was slamming papers etc., even rolling her eyes. She was so rude even my young children noticed. I couldn't believe it! Really? Tired? Try taking a midnight flight from Denver with two young children. I'll show you TIRED!! She is lucky I was so tired and my children were in the room otherwise she wouldn't gotten a mouthful from me. On a positive note a lovely woman from Spain ( can't remember her name) helped us later that morning. She was delightful.

I stayed with my wife and 2 children, who all loved the condo. Everything was above expectations, including…

May 3, 2016 by Sean W.

I stayed with my wife and 2 children, who all loved the condo. Everything was above expectations, including the staff. We will be back!

We (my wife, 2 teenage sons and I) loved every minute of our two weeks at this fantastic condo. We arrived…

September 9, 2015

We (my wife, 2 teenage sons and I) loved every minute of our two weeks at this fantastic condo. We arrived after dark so when the sun rose the next morning our jaws dropped at the breathtaking view from the balcony. The condo itself is perfectly+ Morelocated being a few steps from the stunning beach and 100yds from a strip of restaurants offering a large range of dining options. The condo is spacious and well equipped, including enough to be able to prepare meals / BBQ should you wish, but as eating out was such good value we tended to go this route – we recommend Olivia’s, Dopi’s, Asia Carib & Soggy Peso. Having access to the same privileges as the Ixchel Hotel was great….sunbeds and umbrellas provided on the beach as well as waiter service for drinks and food (we also chose to wander off the beach to the family owned Taqueria down the street leading to the hotel for lovely authentic Tacos, Enchiladas etc…) Diana the Housekeeper did a very thorough job, coming back each day to clean and tidy rooms with fresh towels and bathroom products, a real treat. Our days tended to be spent out and about on the island in the morning incl. brunch (recommend you hire a golf cart to see the island top to bottom) Hit the beach after midday and then after a cocktail at around 5.00 we’d retire to the spacious penthouse upper floor to watch the amazing sunsets from the Jacuzzi, and then out for dinner…perfect! We took Cecy’s recommendations in terms of transfers from Cancun Airport to the ferry and this worked out perfectly for us. We can't fault the condo and would without doubt recommend it to others and hope to return! Thanks Cecy & Andrew

We had a family trip to Isla Mujeres, and I couldn’t have been more pleasurable. It was excellent from…

September 7, 2015

We had a family trip to Isla Mujeres, and I couldn't have been more pleasurable. It was excellent from our landing to our leaving. Everyone who worked at the Ixchel Condos was very welcoming and friendly. The pent house itself was grand and the view+ Morefrom the rooftop was just breath-taking. The terrace has everything and more, it includes a grill, full bathroom, bar top, fridge, couches, and a hot tub that overviews the ocean. The beach was just a step away which was very convenient for us and our teenagers. Downtown was just a block away, which also made it easy to navigate through the shops and restaurants. I highly recommend Ixchel Condos, it includes everything and more to a perfect vacation.

Six of us (4 adults and two teens) throughly enjoyed this condo for 10 days. The rooms were kept spotless…

May 16, 2015

Six of us (4 adults and two teens) throughly enjoyed this condo for 10 days. The rooms were kept spotless with daily housekeeping and the kitchen was well equipped. Having the extra space on the roof was really great and we loved meeting up there at+ Morenight and enjoying a cocktail under the stars. View from the hot tub was breathtaking and Having 3 bathrooms with 6 people was a really nice perk. The location is perfect for us as we like to be able to walk into town and spend our days on North beach. Thank you Cecilia and Andrew we can't wait to return!

We’ve been traveling to Isla for many years now and this was our first time at Ixchel. We weren’t sure…

March 5, 2015 by Roger L.

We've been traveling to Isla for many years now and this was our first time at Ixchel. We weren't sure what to expect as we've rented houses and villas before but never a condo. What a fantastic experience, everything from the check in to leaving+ Morewas top notch professional. The staff is amazing and should be commended. Daily maid service which goes above and beyond, the front desk will do almost anything to make your stay perfect. If you want to order food for delivery, print plane tickets, make phone calls just ask and they'll do it. The room itself was perfect for two couples, roomy, very clean, no complaints. The kitchen was fully stocked with utensils and appliances. The bedrooms had plenty of storage for clothes and hangers in the closets. Towels were replaced daily and good quality, unlike some places were it feels as if you're using sandpaper to dry off. Now here's the real selling point of this unit, the roof top patio. Wow, Wow, Wow. I can not say enough about this patio, we were up there every day. The hot tub was perfect with great views, used the BBQ on may occasions and just a fantastic spot to unwind and watch the sunset after a day on the beach. The patio furnishings are not your Walmart low end tailgate chairs but custom large pieces that were comfortable and substantial. By far the best patio set up as I snooped and saw what the other units had to offer. There is even a full bathroom with shower on the roof top patio, just an amazing space. The beach is literally steps away with plenty of chairs available, beach towels are provided in the room as well as a few coolers for drinks or you can order drinks or food from the staff who I have to say are the best out of any resort that we have been to. Sergio and Gabriel were always smiling and always quick to please regardless if you ordered food or not. Extremely friendly. The wifi is free and was working all the time with great range as we were able to use our devices on the beach, no complaints. Dealing with Cecilia and the management company was flawless, very professional. If we had any questions or concerns they were answered as fast as possible. A cell phone was provided to contact their managers and the office is two blocks away if you need to see them in person. We were called mid week to see if everything was up to our satisfaction as well if we needed anything, a very proactive approach. Truly a fantastic experience. Perfect location and Property. Thank you.

Many of us talk about the dream of getting away from the stress of the daily grind and detach from the…

February 1, 2015 by Myriam B.

Many of us talk about the dream of getting away from the stress of the daily grind and detach from the world for a while, but never really find a way to do it. Well, if you rent this place you can make that dream a reality! My family and I spent a+ Moreweek here in this penthouse and I can honestly tell you we haven't been this relaxed in years. The penthouse itself is amazing - lots of space, well decorated, incredibly clean but the differentiator is the rooftop outdoor living space. Wow - the views, the jacuzzi, outdoor kitchen, dining room table, lounge furniture everywhere - what a great escape. Plus the on property pool is a wonderful place to hang out and for those that like to have a cocktail or snack (or both) offers personal and attentive service from the poolside bar. The hotel is also situated on the best beach in La Isla. The water is serene and beautiful showcasing several hues of blue and the attentive staff is quick to get you set up with chairs and an umbrella so you can catch some rays while you read - or take a nap. The hotel is also perfectly located for access to restaurants, spas, shopping, golf cart rentals and general island exploration. The vibe on the island and the locals are incredibly friendly, respectful, low key and extremely welcoming! I couldn't believe how time seemed to slow down. I can't recommend Isla Mujeres and Ixchel Penthouse 504 enough. This will be a regular vacation spot moving forward. Thanks Cecy and Andrew for sharing your slice of heaven with us!

This was our second time staying at the Penthouse, and it was terrific once again. Not a better location…

December 25, 2014 by Jim J.

This was our second time staying at the Penthouse, and it was terrific once again. Not a better location on all of the island. Will be back!

Response from Manager

Thank you very much for your review Jim, it is very nice to hear that you enjoyed your stay. We look forward to having you as our guests in the future! Cecilia Alvarez-Heard

We just returned from Isla and found everything to be absolutely perfect. The walk-through at the beginning…

August 29, 2014

We just returned from Isla and found everything to be absolutely perfect. The walk-through at the beginning with Stephanie was very informative, and Diana seemed to do a full cleaning each day. The pool access was a hit with our 3 boys, and we found+ Morethe beach chairs to be perfect for enjoying our favorite beach. We did not use the roof amenities due to the August heat, but I can imagine that that is where we would spend our time during cooler weather--fantastic views and terrific layout. The only surprises were positive ones--more convenient than I imagined, well cared-for, and stunning views. Thanks so much for opening your home for a rental--we look forward to returning! We will definitely recommend this property without hesitation.

We had the most wonderful time in this condo for 8 days and 7 nights. It was right on the beach and within…

August 6, 2014 by Sherrie G.

We had the most wonderful time in this condo for 8 days and 7 nights. It was right on the beach and within walking distance to town.

This Penthouse was amazing with an unbelievable view. Cecilia was a joy to work with and we will definitely…

July 22, 2014 by Aimee F.

This Penthouse was amazing with an unbelievable view. Cecilia was a joy to work with and we will definitely book it again! Look no further... this is where you want to be.

Ixchel is a great resort. It is perfectly situated for easy access to Playa Norte and the Centro. The…

July 15, 2014 by Paul R.

Ixchel is a great resort. It is perfectly situated for easy access to Playa Norte and the Centro. The unit itself is very clean and comfortable with stunning oceanfront views. The rooftop terrace is wonderful.

This place was awesome. Great view, room size, the roof top Terrence was fabulous. the beach was perfect,…

June 25, 2014 by Carolyn K.

This place was awesome. Great view, room size, the roof top Terrence was fabulous. the beach was perfect, pool was right temp. Absolutely nothing to complain about. We went in June and less crowded. Everything is in walking distance. We did rent a+ Moregolf cart for afternoon to explore other end of island. We had party of 6 Girls. We plan to go again next year. Thank you Cecilia for renting your place.

This is truly one of the best places to stay on Isla Mujeres! The condo was up to date and clean. Very…

June 19, 2014 by Kyle L.

This is truly one of the best places to stay on Isla Mujeres! The condo was up to date and clean. Very friendly and prompt service. The hot tub on the roof was great, along with the amazing view! Would definitely return!

Not only is this a great condo right on the beach with wonderful views, it is in the perfect location…

June 18, 2014

Not only is this a great condo right on the beach with wonderful views, it is in the perfect location on the island. We will be staying here again next year!

Everything was just as described…a beautiful and comfortable condo with friendly surroundings and accessible…

May 14, 2014

Everything was just as described...a beautiful and comfortable condo with friendly surroundings and accessible amenities! We had the ultimate relaxing vacation and hope to visit again next year--May was a perfect time to enjoy the weather and the+ Morerooftop patio was an added bonus!

We had an wonderful time. Better than we had even dreamed it would be. The penthouse was as beautiful…

May 8, 2014 by Alison

We had an wonderful time. Better than we had even dreamed it would be. The penthouse was as beautiful as described. It was comfortable, convenient and luxurious. We had the most amazing time on the island: great food, amazing diving, gracious+ Morepeople and the sun! Your staff were welcoming and helpful. We would highly recommend your penthouse for anyone who wants to have a wonderful vacation on the island. Thank you for everything. Working with you has been a pleasure and made our unforgettable trip possible.

We stayed this past week, and cannot say enough good things about the condition and location of this…

September 11, 2013 by Jim J.

We stayed this past week, and cannot say enough good things about the condition and location of this 2-bedroom suite. The balcony and rooftop terrace provide views to all directions of the island and sea, and it is located on the best stretch of+ Moresoft sand on the island. The pool and beach staff were very friendly. Will definitely recommend this place to friends and family, and can't wait to stay here again.

My husband and our toddler stayed in this condo for a week and we really enjoyed it. The location is…

August 16, 2013

My husband and our toddler stayed in this condo for a week and we really enjoyed it. The location is great if you don't plan to rent a vehicle because you are a very short walk from Hidalgo and the pedestrian mall. There is also a golf cart rental+ Moreshop right out the door of the property and the prices for the carts were not any higher than any farther away. The condo was very clean and the rooftop patio has a beautiful view. It also has a bathroom and shower which gives you an extra bathroom is you are only renting the master bedroom (my husband used that shower after his early morning runs while my daughter and I were still sleeping). If you have a small child, the stairway up to the rooftop is a bit precarious but we just blocked it off and kept the sliding glass door locked when we weren't using the rooftop. The beach, Playa Norte, is awesome because the water is super clear and it is not very deep so it is really good for small kids who don't know how to swim yet. The hotel has waiters who will bring food/drink out to your beach chairs and it also has a basket of communal water toys that my daughter used to build sand castles, so you don't really need to pack simple beach toys. You are right downtown so you will need a taxi or a cart to go to the turtle sanctuary, Dolphin Discovery, Punta Sur or Garrafon but a cab only runs from 70-80 pesos one way. We had a small issue with the light not working on the rooftop but it was fixed immediately. We also had an issue with the cell provided by the management company but it was resolved too. Overall it was a great experience and the location could not be beat. We will be back.

Wonderful vacation – thank you! Melchor and the staff were great – and my husband’s 50th birthday…

August 15, 2013 by Martha L.

Wonderful vacation – thank you! Melchor and the staff were great – and my husband’s 50th birthday party was a huge success, largely due to the wonderful rooftop terrace where we spent most evenings enjoying the fabulous sunsets. Throughout the+ Moreweek, we had nearly 20 people join us in Isla and everyone is eagerly planning next year’s return trip! We’ll definitely be back.

We had the most amazing stay at this condo! Our entire rental experience exceeded a very high bar! After…

April 4, 2013 by Ingrid E.

We had the most amazing stay at this condo! Our entire rental experience exceeded a very high bar! After several VRBO rentals, this location was as described and more! The condo amenities, pool, bar area and beach were fantastic! Melchor, (the+ MoreMundaca representative) was helpful and friendly and was there for us when we needed anything! The house keeping staff kept the suite immaculate and provided us with extra towels when asked. We did so much while we were here on the island including snorkelling, swimming with the dolphins and zip lining! The food and drink were fantastic and you really have to try the pineapple pie from the gentleman who sells baked goods from his vehicle! The shops and restaurants along Hidalgo Avenue have lots to offer but are not pushy. We felt so safe and the people here are very friendly! We can not wait to come back!

This unit has probably the best view of the island, and it is set up very well. Just know that their…

October 28, 2012 by u+VwWCb33XIan0h7uODRQRa9esA6HeucUVUSUfvVGzikJfe2v+Z3DVvNp71SozJkI3eeR28L3c6g2ZOx2pIWlrwC0B0POEqqJ4/a u.

This unit has probably the best view of the island, and it is set up very well. Just know that their Jacuzzi is not a hot tub, but just a whirlpool. We have a Jacuzzi at our home, but it is the real deal with heat and jets. Had problems with the tub+ Moreas it was not working....on day four I emailed the owner and she emailed Mundaca...guy came up and flipped the breaker on....bummer...I would stay in this unit because it is set back away from the beach noise...really a great place...thanks for letting us use your beautiful home..and...the beds are comfy too....

Our family of three stayed in Penthouse 503/504 over Labor Day 2012 and had a wonderful time. Yes, there…

September 28, 2012

Our family of three stayed in Penthouse 503/504 over Labor Day 2012 and had a wonderful time. Yes, there were some broken tiles, but apparently those are being replaced during low season, and they did nothing to diminish our stay. The management+ Morecompany, Mundaca, and Melchor in particular, were responsive and friendly, and we can't say enough good things about Melchor or the housekeeping. While I had concerns regarding how we would be treated by Ixchel, we were always greeted in a friendly manner by the Ixchel staff. I'd hoped this would be the case because we rented directly from Ixchel last year and found the friendliness to be one of the charms of the property. What can I say about Isla Mujeres? We love everything about it-- the food, the water, the friendly people! We were there for 10 full days and it felt like half that. It was so wonderful to hang out on the rooftop terrace, and was a remarkable luxury for just the three of us. We did entertain up there one night-- serving beer and ice cream to friends we made on the Island-- and it was wonderful. Cecilia, the owner of the property, is very easy to work with and also responsive to requests and questions. We would not hesitate to stay here again, and very much appreciate the opportunity to enjoy Isla Mujeres from such a beautiful property.

Our family of four (kids are 4 and 7 years) enjoyed our stay at Ixchel. The location is fantastic with…

May 15, 2012 by Tara C.

Our family of four (kids are 4 and 7 years) enjoyed our stay at Ixchel. The location is fantastic with a beautiful and calm beach outside, sunsets views and wonderful restaurants within a few minutes walking distance. We rented the one bedroom+ Moreoption of suite 504 without the extra bedroom. It worked out fine for us. The couch in the living room turns into a bed (I think) but we preferred to use the extra futon in our bedroom for the kids. The bed was very comfortable. I could not have slept on the futon but our exhausted kids (after a day on the beach) were not bothered by it at all. Our check in should have been smooth but there was a little hiccup when it seems to have come as a surprise that there were four, not two of us checking into the suite. Things were quickly sorted out however and all was fine from there on in. The suite looks like it is in a little better condition in the photos than it actually is and it is showing a little wear and tear. It was all just small esthetic issues though and did not make any real difference to us. For what we paid it was very fair value. We very much enjoyed our stay on Isla Mujeres.

Overall, we enjoyed our stay at PH 504 at Ixchel Beach. Our stay was for five nights, from 3/3-3/8, and…

May 11, 2012

Overall, we enjoyed our stay at PH 504 at Ixchel Beach. Our stay was for five nights, from 3/3-3/8, and our party was comprised of two adults (mid-30s), a 2-year old and a 7 month old. We also brought an 18 year old babysitter along as a mother's+ Morehelper. We were on Isla Mujeres for a family wedding, and most of our party (30+ people) stayed at Ixchel Beach. The Good: This unit has an amazing rooftop terrace and view. The owners have child-proofed the unit well, including adding metal "mesh" fencing above the spiral staircase and adding a gate at the top of the staircase. The jacuzzi is a nice built in one, not a freestanding unit like the other penthouses had. The beds were very comfortable, a rarity in this complex, as I heard many complaints of thin mattresses from other family members. The kitchen is small, but has everything you need except a dishwasher (not common in the Caribbean anyway). The view is awesome from this unit and Ixchel Beach is located a short walk from anything you could possibly need on vacation. The on-site pools are really nice. Also, this PH gets the most shade in the morning of any PH's because of where it sits in the building. The Bad: This unit is showing its age and use a bit. The sun is strong and the cushion on the sunbed has rips. The unit has some cracked tiles in the master and the showerheads, while having decent water pressure, need cleaning to remove deposits that make the water go in all directions. The shower on the rooftop is unusable as the head puts out barely a trickle. Our biggest complaint is about Ixchel management's treatment of the guests of Unit 504. This unit is managed by a different company than onsite mgmt. The mgmt company - Mundaca - is great. Their reps are nice and we liked them. However, it's clear that Ixchel mgmt is displeased with the fact that some owners have decided to use another mgmt company. We were denied access to the on-site washer and dryer (they wouldn't sell us tokens) and we were told "you know your services with us are limited" when we asked for our parent's room number. The guy was standing around doing nothing when we asked! Note: our parents rented directly from Ixchel Beach so they were "his" guests! I felt at times as if we were treated as second class citizens by the workers at Ixchel Beach - even when asking what time it was. I hope that Cecilia (the owner who is very helpful) can speak to the powers that be at Ixchel and see that her guests are treated better.

Response from Manager

Dear Alissa, Thank you very much for your feedback, it was a pleasure to have you as our guests. I am happy to inform you that we have fitted new shower head in all three bathrooms and also have had a new sunbrella cover made and fitted to the king size sunbed on the terrace. The floor is scheduled to be repaired in low season. We are traveling down to Isla Mujeres at the end of this month and we will taking this issue up with Ricardo the manager. We are very sorry if it was not correct communicated properly , but the laundry token you had trouble obtaining are readily available for Melchor or Will when required . We hope to have the opportunity to have you again as our guests in the near future. Best regards, Cecilia

El mejor cumpleaños lo pase en Isla Mujeres, el penthouse perfecto, desde el yacuzzi en la terraza con…

May 5, 2012

El mejor cumpleaños lo pase en Isla Mujeres, el penthouse perfecto, desde el yacuzzi en la terraza con una vista increible hasta la comodidad de su interior. Desde que nos bajamos del avion nos habian organizado los traslados hasta el departamento+ Morey la movilidad dentro de la Isla. Fuimos con mi marido y mis tres hijos pequeños y disfrutamos de las instalaciones super comodas. Capitulo aparte el spa, que como regalo, disfrute el dia de mi cumpleaños. Para conocerlo!!!!!!! La playa? Increible, la mejor de la Isla. El servicio de limpieza perfecto, nunca los vi pero siempre estaba todo impecable. Para tener en cuenta....... el restaurant hace envios al penthouse y es muy bueno. Gracias a Will y Cecy por tener todo previsto para pasar las mejores vacaciones. Lo recomendamos a nuestros amigos y esperamos volver pronto!!!!!!!

I still have not found a word that really describes Isla Mujeres and this condo just added to the amazing…

May 4, 2012

I still have not found a word that really describes Isla Mujeres and this condo just added to the amazing times we have had there. We spent 5 nights here and loved it. Like all the other reviews this is a great condo, great views, great staff both+ Moreat the hotel and at Mundaca realty. There were few challenges getting the outdoor theartre working but once it was up and running it was awesome. Bring your favorite concert DVD and watch it on the roof top overlooking the caribe. My only complaint is I had to squeeze limes by hand for the margarita's... (lol) but if thats my biggest problem life is pretty good! Thank you Cecilia and Andrew for sharing this great space. Coco y Finn

We stayed here at the end of August for 3 nights with 2 kids – had a relaxing and fun stay. This is…

September 14, 2011 by James N.

We stayed here at the end of August for 3 nights with 2 kids – had a relaxing and fun stay. This is a great penthouse, we enjoyed amazing sunsets in the Jacuzzi every evening. Location is perfect (for dining, beach and touring), and the unit is+ Morefully equipped with everything we needed. We were taken care of from the time we stepped off the Isla ferry. Cecilia is wonderful to work with – she is responsive and accommodating with our travel needs. We will be sure to return to Ixchel and can’t wait to stay in this penthouse again.

We stayed here for 4 great days with our 3 kids ages 8, 5 and 5. Everything was perfect – the accommodations,…

July 29, 2011

We stayed here for 4 great days with our 3 kids ages 8, 5 and 5. Everything was perfect - the accommodations, the setting, the town, the beach, everyone involved with helping make our stay exactly what we wanted it to be. We came here in the middle+ Moreof a 2 week vacation to Cancun and wish we had spent the entire two weeks on Isla Mujeres. Thank you for sharing your amazing place - we will definitely be back!

Response from Manager

Chris & Rachel, Thank you very much for your review and thank you very much for your stayed, it was our pleasure to have you with us, we are looking foward to welcome you again in the near future. Best regards, Andrew, Cecilia & Sophia.

I absolutely love this penthouse!!! My husband and I return every year around the same time and always…

July 28, 2011

I absolutely love this penthouse!!! My husband and I return every year around the same time and always book this property. It has a gorgeous view, the management company is fantastic and we love the amenities. This is our 4th year coming back and I+ Moreeven did a girls weekend most recently. The property has something for everyone and the area surrounding the property is accessable and within walking distance. It is fantastic and we couldn't be happier. I highly suggest renting this property. Lisa-Marie

Response from Manager

Lisa-Marie, Thank you very much for your review , thank you very much for coming back! we really appreciate your preference and are very happy that you have stayed in our penthouse many times! We are looking forward to welcome you and Jon in October this year! All the best, Andrew, Cecilia & Sophia

Two couple spent a very enjoyablve week at Ixchel. Best location for beach and Hildago st. Great roof…

February 2, 2011

Two couple spent a very enjoyablve week at Ixchel. Best location for beach and Hildago st. Great roof top patio. If you are not looking for a resort enviroment this is the place. Do your thing. Felt like I was at home, very comfortable and met all+ Moreour needs.

We could not have stayed at a better place!!! The pictures DO NOT even come close to how beautiful it…

September 26, 2010

We could not have stayed at a better place!!! The pictures DO NOT even come close to how beautiful it was!!! We stayed there for our honeymoon, 9/12/10 - 9/19/10, and we didnt want to come back!!! Your property manager, Donna was EXCELLENT!!! Thank+ Moreyou so much for such a beautiful place to stay!!! Cant wait until we can go back!!!

Hi Cecilia and Andrew,It’s almost a week since we came back from vacation and it’s still hard. Hard…

April 14, 2010

Hi Cecilia and Andrew,It’s almost a week since we came back from vacation and it’s still hard. Hard because we left a place we really fell in love with and leaving it wasn’t an easy thing to do.We really must say that we appreciated about+ Moreeverything, from the people very nice and who made us feel at home to the beach, the view, the atmosphere so peaceful; well, we loved it!! Ixchelpenthouse was just beautiful and the apartment even better than we hoped for. As you can imagine, we can’t wait to go back! Too bad Switzerland is so far away. Anyway, thank you for everything, thank you to have made it possible for us to be there and thank you for the precious advices that we followed in order to make our stay just perfect.Luca and Patrick went diving, snorkelling and swimming with the dolphins. Jessica and I walked a lot, rented bikes and rode around the islands or just stayed at the beach reading a book.Once we get a little organized (we’re still a little tired from the trip back and after 2 days in NYC!) we will send you some pictures we took on the island.On Easter day we rented a car and drove down to Tulum and loved it even if it was very hot!! On the way back we wanted to stop at Playa del Carmen, we parked the car, walked to the beach but once there we looked around, it was so crowded and noisy that we looked at each other and went back straight to “our” island.First time in Mexico but sure not last!! Luca and I are already planning to make another trip but this time, after of course a stop on Isla Las Mujeres, drive around and see other places.Anyway, thanks a lot again and if you ever come to Switzerland don’t hesitate to contact us, we would very much be pleased to have you here in Geneva.Buenas Noche and SaludosPatrizia and Luca

Cecilia and Andrew were excellent to work with. They provided instant communication with the arrangements…

April 14, 2010

Cecilia and Andrew were excellent to work with. They provided instant communication with the arrangements and extra help when requested. They feel like good friends instantly. The condominium was extremely comfortable for our family of 5. The condo+ Morehas a European feel to it, which we liked very much. The best part of course is the penthouse roof deck. It is a heaven onto itself. I will remember forever the feeling on our first evening, after leaving the cold northeast, after arduous airline connections, lying on the daybed late into the night with the Caribbean’s warm breeze rejuvenating my soul. It was an effort to leave that for bed. I cannot think of not going back.

I am recommending your penthouse to a friend of mine. It makes me want to go back as soon as we can get…

March 13, 2010 by SeONj40/pdxlAnV73fCbzEQDh0DldvSwK3woofK4+v10TsB5ZteN0Ami6V6xI9gf7chuZ8yEnR7jypjuy9ekuJ1oLyba97PWxVEM S.

I am recommending your penthouse to a friend of mine. It makes me want to go back as soon as we can get there!!! I am not sure when we can do it, but it is our goal to get back to your rooftop oasis!

Response from Manager

Thank you so much Kristen! it would be wonderful to have your friend in our condo! we are looking forward to having you again as our guest!!! Cecilia

We stayed in this condo from 24/09/09 thru 10/01/09. This has been one of the best vacations ever! we…

March 13, 2010

We stayed in this condo from 24/09/09 thru 10/01/09. This has been one of the best vacations ever! we had a wonderful time, the location couldn't be better. We had had in Cancun, but this was the first time in Isla Mujeres. the condo is beautiful!!+ MoreEvery morning we had our breakfast with a wonderful sight to the beach, and the fabulous rooftop terrace for the sunsets... Very friendly staff and water activities are right on the property. There is a restaurantat at the hotel perfect for lunch, snacks and beverages. Margaritas are delicious! We spent one day touring the island in a motorcycle and we went to "garrafon" for snorkeling and visited the turtles and the ixchel temple. I highly recommend the penthouse #503 and 504. Thanks Ceci and Andrew!

i have been coming to isla for 13 years, staying at a neighboring resort. i decided to splurge a little,…

March 13, 2010 by Charlie H.

i have been coming to isla for 13 years, staying at a neighboring resort. i decided to splurge a little, as i watched the ixchel being built, i said i want to stay there. the condo was great, the roof top at night, staring at the stars,+ Morelaying on the bed, listening to the stereo, very, very nice. fouton uncomfortable. english CNN would have been great. on a great beach, sunset grill is the best. ask for milo, and tell him "mr lemon drop" sent you. being able to charge to your room was a plus. guest services were very good, as was the maid service. AWESOME place overall.

We had a great stay at this condo. We have stayed at another unit in Ixchel and the bed in this one IS…

March 13, 2010 by Amanda M.

We had a great stay at this condo. We have stayed at another unit in Ixchel and the bed in this one IS more comfortable. I know the point of going on vacation is to not cook but we had a diabetic with us so we cooked a lot during our weeks stay.+ MoreMore pans to cook with and a set of tongs would be helpful. Overall another great visit to Isla. Having all the Ipod hook ups was great. Getting to listen to our music was awesome. My in-laws watched movies every night on the TV's. Would stay here again! Thanks for a memorable stay!

We stayed in unit #501 with another couple July 4th weekend and loved it. Great unit and incredible views….

March 13, 2010

We stayed in unit #501 with another couple July 4th weekend and loved it. Great unit and incredible views. We also loved the poolside bar, pool, and beach. Third stay on IM and will definitely be going back.

We had a wonderful experience at the Ixchel Beach Hotel. The staff were very nice and accomodating. The…

March 13, 2010

We had a wonderful experience at the Ixchel Beach Hotel. The staff were very nice and accomodating. The facilities at the 505 & 506 penthouse were wonderful! Beautiful rooftop terrace & great views. Also, Ceceilia was a pleasure to book+ Morewith. She was very responsive and flexible. We will be going back to Isla and the Ixchel again soon!

We had a wonderful time on Isla Mujeres. The condo is gorgeous and the views from the lower balcony and…

March 13, 2010 by John S.

We had a wonderful time on Isla Mujeres. The condo is gorgeous and the views from the lower balcony and the penthouse deck are amazing! We enjoyed a wonderful dinner at the big table on the penthouse deck and just loved looking out at the+ Moreocean. The location could not be better. We just walked the few steps to the beach whenever we wanted to and could easily walk to the town to eat or just enjoy the atmosphere. The Ixchel staff are extremely helpful, efficient and polite. The condo was immaculate and everything in the building was very well maintained. I hope I can return some day!!

I should not even tell you this, but I cried…I cried on the ferry ride as we were leaving the island…

March 12, 2010

I should not even tell you this, but I cried...I cried on the ferry ride as we were leaving the island for the last time. When I tried to imagine the perfect vacation, my dreams did not paint the picture for what Isla offered me and my family. If+ Moreyou want to visit a place where the people are friendly, the views are spectacular, the food is delicious, the drinks are abundant, and the room is out of this world, I would strongly suggest you make a reservation today. It was paradise. From lounging on the custom made bed on the rooftop terrace and gazing at the stars or lounging on the beach or walking the streets of downtown Isla Mujeres, there is something for everyone to enjoy. The kids loved it all! They were trying very hard to find their dad a job on the island so that we would not have to leave...and I am considering the move...the sooner the better. The staff is fabulous and so very helpful. We took a private tour of Chichen Itza as well as a private boat ride with snorkeling. Playa Norte is the place to stay and #503/504 is one of a kind. Simply said, it is heaven on Earth.

This was the best vacation ever! The condo, the beach, the island….Paradise! It couldn’t have been…

March 12, 2010 by Tammy V.

This was the best vacation ever! The condo, the beach, the island....Paradise! It couldn't have been any better. Everything was perfect. The last day, we were so sad we had to leave, we were trying to think of a business to open so we could stay+ Morethere! We will definetly be back. Cecilia is the sweetest, most helpful person and at the front desk, we absolutly loved Giovanni.

Great location, fabulous rooftop terrace for sunsets and cocktails. Friendly, courteous, and helpful staff….

March 12, 2010

Great location, fabulous rooftop terrace for sunsets and cocktails. Friendly, courteous, and helpful staff. Beach is fantastic and you can arrange snorkeling, etc activities right on the property. Some remarkable restaurants very nearby.+ MoreClean and comfortable accommodations. We have already booked our return trip.

Hi Cecilia, Thanks for all your help that helped make our wedding in Isla as unforgettable as we knew…

March 12, 2010 by Hi Cecilia, Thanks for...

Hi Cecilia, Thanks for all your help that helped make our wedding in Isla as unforgettable as we knew it would be. Your place was fantastic, hosting our guests on the terrace (and in the hot tub!) and spending a week with family and friends+ Morebefore our big day. We love the island and your apartment and will be coming back for many years to come. Your help with local information through the swine flu media blitz was reall appreciated and we're so glad we came to stay at your place.

We stayed in this amazing condo from 12/28/08 thru 1/11/09. The pictures do not do it justice. Beds very…

March 12, 2010 by SA5gWxI/P9gIB0ymkU/vR7znSurvsg2A6Apfsfc46Xm5mms+65t+Hmdamc1ydmeINKpT+zOeesulV6yiWbPp92luqgzcw3QrIUmr S.

We stayed in this amazing condo from 12/28/08 thru 1/11/09. The pictures do not do it justice. Beds very comfy- rare in Mexico. Big bathrooms with plenty of hot water and pressure. Digital Safe in each bedroom for valubles. The balcony with nice+ Moreview and couple of chairs- would be nice to have small table. The rooftop- incredible- We spent every morning there lounging on the sunbed and chairs as well as late afternoon and late evening relaxing in hot tub. Also bought laptop up and able to sit at the table and check mail. The bathroom on the roof is the same as downstairs and one of our teenagers made it their primary bathroom for getting ready. The hot tub is great and can be as hot or cool as you like. The main drag on Hidalgo is a 2 minute walk. Great food every place we ate. The little restaurant at the hotel is good and convient for lunch and snacks as is the place on the beach. We did not spend much time at the beach due to chairs being close together but didn't miss due to great roof top area. Spent one day touring the island with golfcarts- lots of fun. Also went to Garafon de Castillo- NOT the big disneylike one- and had a wonderful time. Nice facilities and excellent snorkling from the beach- highly recommend. Lidda came and cleaned every day and new towels. Front desk and concierge nice and helpful- the staff goes out of there way to make sure you are happy. Overall A+++++.

We stayed in this fabulous penthouse, and enjoyed every minute of it. It certainly was the life of luxury……sitting…

March 12, 2010

We stayed in this fabulous penthouse, and enjoyed every minute of it. It certainly was the life of luxury......sitting in the jacuzzi, sipping beverages, and enjoying a gorgeous view of the ocean! Our penthouse had two bedrooms, a living room,+ Morekitchen, three tvs, a balcony, and the most unbelievable private upstairs deck with another bath, grill, sink, sun bed, jacuzzi, and refrigerator. This place would be great for receptions and/or private parties. Any questions and/or needs were easily addressed by the staff. Check out the pics that I posted in trip advisor and contact Ceci!

Great place to stay. Great staff,no problems at all.The rooftop king bed is the best place to relax and…

March 12, 2010

Great place to stay. Great staff,no problems at all.The rooftop king bed is the best place to relax and watch the stars. I will be back.

this review should have been in sooner but since we have been back from paradise (isla) life has defiantely…

March 12, 2010 by michele f.

this review should have been in sooner but since we have been back from paradise (isla) life has defiantely gotten in the way of me writing....anyway...how do i begin to describe this beautiful small island and the wonderful home of cecelia and+ Moreandrew?....we have had bad experiences in the past and we were leery about this place but it looked exactly like the pics and was everything you've read from others and more...it was centrally located...great beach, beautiful water.great service from pablo on the beach................. comfy bed, great pressure in the shower, full kitchen, big towels, and the best part...an unbelievable penthouse rooftop with the best view and a relaxing great jacuzzi all to ourselves........the staff was wonderful and so helpful with absolutely no attitude at all..you had the best of both worlds by staying in your own condo but also having the front desk at your beckin call if there was a problem..........it was our first trip to isla and when we go back there we couldn't imagine staying anywhere else on the island except in cecelia's penthouse...it was worth every penny....we also had the pleasure of actually meeting her while we were there because she was there for a few days and we got a chance to see the face that matched the warm voice of the woman who was very friendly and helpful...it was a wonderful short six days of paradise and we can't wait to one day return...the imagine of that absolutely beatuiful turquise water stays with me, especially on stressful days since we've been back home here in the cold....we recommend this highly..thank you cecelia.....michele and dottie

Nicest beach we have been to in a long time , great staff , beautiful penthouse, took our 2 boys and…

March 12, 2010

Nicest beach we have been to in a long time , great staff , beautiful penthouse, took our 2 boys and had a great time , staff was very nice and the seafood was very good , we will be back again thank Cecilia

We returned from Ixchel, on La Isla Mujeres a little over a week ago. It’s hard to imagine the beautiful…

March 12, 2010

We returned from Ixchel, on La Isla Mujeres a little over a week ago. It's hard to imagine the beautiful ocean views now, with all this snow on the ground. Our week stay was wonderful, and extremely relaxing, and was only made more so by the well+ Moreappointed accomodations of penthouse suite 504. To make it even more welcoming, Cecilia and Andrew had decorated the living room with a lovely Christmas tree and ornaments. We thoroughly enjoyed the terrace and reading on the daybed was a favorite treat. We loved having so much space to be together or to have some alone time as we desired. The staff was accomodating and friendly; always eager to provide information or assistance. My only very minor complaint is that the jacuzzi tub is not available 24 hours. While the front desk told us we'd have to call 2 hours in advance of our wanting to use it, it never took that long for someone to come and turn it on for us. Usually it was done within 30 minutes. I was slightly disappointed that we couldn't have it at our whim, but it was really never a problem. This is an outstanding condo, with gorgeous views, a lovely, turqoise beach, white sands, friendly staff and we'd love to come and stay again. The island itself is extremely charming, and enjoyable. We rented golf carts two days of our stay and toured the island, and it was such a treat. I highly recommend a stay at Ixchel, suite 504. You will not be disappointed. Thank you Cecilia and Andrew for your hospitality.

The suite was beautifully decorated and had two bedrooms, two baths, a full kitchen and living room….

March 12, 2010

The suite was beautifully decorated and had two bedrooms, two baths, a full kitchen and living room. There was a large balcony off of the living room with a spiral staircase that went to a gorgeous private rooftop terrace that was as large as the+ Moremain floor of the condo. The rooftop terrace had amazing ocean views, a jacuzzi overlooking the ocean, a living room area with outdoor fireplace, an outdoor kitchen/barbeque area, an area for lounging in the sun, a dining area, and a full bathroom with shower. Simply gorgeous. The hotel is on north beach and the beach was gorgeous with several small beach bars/restaurants nearby. There is a nice but small pool on the proprty that was not crowded and had a pool bar/restaurant at one end. The hotel is low-key, very clean, and all of the staff with whom we had contact were very friendly and professional. I'd highly recommend this property on Isla Mujeres and definitely plan to stay there again in the future.

Cecilia y Andrew, thank you very much for your wonderful hospitality and the use of the most beautiful…

March 12, 2010

Cecilia y Andrew, thank you very much for your wonderful hospitality and the use of the most beautiful penthouse in Mexico! The terrace was our refuge in the evenings watching the sunset and enjoying the hot tub and the awesome daybed. We plugged in+ Moreour i-pod on your surround sound system and enjoyed music throughout the terrace with your built in speakers! The condo was tastefully decorated and very comfortable. We love Pablo who would bring us drinks to the beach at our whim! Andrea was also very helpful and courteous. The beach is so tranquil and beautiful. It was the perfect vacation and we plan on coming back again soon! Saludos a los dos y les agradecemos muchismo por ser tan amables con nosotros. Un abrazo!

This is the most fabulous place we have stayed in Mexico. In addition to the ammenities listed in the…

March 12, 2010 by Jill S.

This is the most fabulous place we have stayed in Mexico. In addition to the ammenities listed in the other reviews, Cecilia and Andrew have added a BEAUTIFUL padded king sized sun bed on the terrace that matches the hand made wooden table and+ Morebenches in the dining area up there. There is a bathroom up there, as well. We will never stay anywhere else when we return to Isla again and again. Cecilia and Andrew are extremely friendly, helpful and responsive and I will miss getting emails from them! The staff at the resort are all friendly, professional and very helpful. Pablo at the Beach Bar is great (we will miss him, too) and the staff on the front desk are all wonderful. We felt like we were at a luxury resort but the laid back, rustic atmosphere of Isla was still apparent. The location of this property is perfect - on the best stretch of Playa Norte and within walking distance of all of the beach bars and the downtown restaurants. We took a cab only to go to Casa O's one night and to get back to the ferry with our luggage. There were many new restaurants since the last time we were there - email me if you have any questions about the property or anything else. Thank you, Cecilia and Andrew, for making our anniversary trip something very special. I have some pictures I can send - don't know how to post them here.

We just returned from 7 nights on Isla, where we rented this unit and it was absolutely Amazing. Cecilia,…

March 12, 2010

We just returned from 7 nights on Isla, where we rented this unit and it was absolutely Amazing. Cecilia, the owner was Super friendly/accomodating and great to deal with in setting up the rental. The beach is absolutely, in my opinion, one of the+ Morebest white sand beaches in the entire Yucatan area and the condo is very tastefully furnished, with marble floors, and even a kitchen every extra you could need from blender to kitchen utensils, etc. All 5 of us were completely blown away by the rooftop deck, which not only has a builtin hot tub that faces the beach and pool, but also by the GREAT custom built-in comfortable couches, bbq, separate shower/bathroom upstairs and the Sweeping views and breeze! The onsite staff is Very friendly and helpful also - It was great to have such an amazing place to come back to after exploring the island each day. I could go on and on, but just RENT THIS Condo! Thanks again, Cecila!

We were so comfortable & relaxed in this beautiful condo on the best beach in Mexico! The property &…

March 12, 2010

We were so comfortable & relaxed in this beautiful condo on the best beach in Mexico! The property & furnishings are luxurious, staff is very helpful, and the view is absolute heaven. We recommend renting a golf cart for at least one day to+ Morego sightseeing and explore the island. The grill provided on the terrace is wonderful - cooking under the stars makes a great vacation memory!

Reservation process was smooth. Price was too good. Owner is very corteous, and responds quickly with…

March 12, 2010

Reservation process was smooth. Price was too good. Owner is very corteous, and responds quickly with info and additional tips. Place is better than advertized, beautiful and relaxing. Isla Mujeres & Ixchel Hotel has become a must stop to us. If+ Morethis was Ebay, she'll have all 100% positives. Muchisimas gracias

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Location

Isla Mujeres, Quintana Roo, Mexico

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Ixchel Penthouse #504

Isla Mujeres, Quintana Roo, Mexico

2

2

6

Isla Mujeres, Quintana Roo, Mexico

2

2

6

Amenities

Contact

1.800.601.3503

Start Checkout

Contact

1.800.601.3503

Property

110 Reviews (4.8)

This property is located in the best location possible on the island – right on Playa Norte. The penthouse…

My sister had a great time at this property! The staff communicated well, it was clean and in a good…

This is a great property in the best location on the island. Right on an amazing beach within walking…

Beautiful Property. We enjoyed our stay so much. The condo is beautifully furnished, clean and so close…

Beautiful rooftop terrace and sunsets!

Had a great vacation. Location was perfect for us. Condo and Ixchel staff also great. Even when beach…

This is a great spot on a fantastic, clean beach. The hot tub is a nice relaxing amenity on the rooftop….

Upscale accommodations in a great location. Beach and el Centro literally just steps away!

I was overall very happy with the penthouse. The place is clean, and the rooftop is beautiful. The kitchen…

This is our third time staying in this condo with our young children — we love it and hope to return…

Amazing as always! We were here 9 years ago and our kids (now 18 and 15) wanted to come back and stay…

Perfect for our family! 4 adults and 2 kids and we had more than enough room. The condo has everything…

Cecilia’s condo was exactly as advertised. Check in and check out was simple and efficient. Excellent…

Really enjoyed our time – nice and clean, great location and Mundaca Property Management took great care…

We’ve stayed at the Ixchel Beach Hotel many times, but this was the first time staying in an owned/operated…

The place is getting old. Owners need to spend some money on floors and mattress. Great location and…

We had a very lovely stay in the Ixchel Penthouse 504. The property management company sent Kate to meet…

Had an excellent stay at Ixchel 503/504, we stayed over New Years 2018/2019…. This condo is not included…

We really enjoyed Cecilia’s condo! The space was very comfortable and had everything we needed. The…

We have stayed in several other Ixchel condos in the past and this time decided to treat ourselves and…

Still the best apartment. Great service, great facilities. We chose to stay again as our daughter was…

Had another excellent stay at Ixchel! The rooms are always clean, stocked with everything you need and…

If you are looking for a first class experience this is it. Great time with my family and close to everything…

This property is absolutely beautiful. Check-in and out was extremely easy and Kate was super helpful…

The condo was spacious and clean. The housekeepers did an amazing job. The rooftop living space was great….

Plenty of space for my wife and I. Being a 2 bed 2 bath allowed us to put all of our luggage in the second…

Stay was very comfortable. Service was excellent. Staff was exceedingly helpful and friendly. Weather…

The unit isn’t new, but it’s very clean & well maintained. There’s a lot of space including the…

Thank you Cecilia for sharing your beautiful home with us. We enjoyed a nice relaxing week in Isla. We…

We have stayed in 504 multiple times and it’s clean, well appointed, and the beds are extremely comfortable….

Amazing place! Amazing beach! Wonderful staff!! Great owner response!

GREAT CONDO & RESORT, LOVE NORTH BEACH, USED FOR 4 ADULTS AND 1 LOCKOUT ROOM FOR OTHER 2 ADULTS. BEST…

We had an awesome time. the accommodations were perfect! beautiful beaches, great condo, friendly people…

Our experience in this condo was fantastic. What a view! We used the jacuzzi every night, the penthouse…

Great place to stay. We have been to Ixchel 3 times now and this was the best property we have stayed…

We stayed in Cecilia’s condo with our toddler twins for the second summer in a row. We are not the type…

The property was nice, but the room was definately showing signs of its age. The curtains were falling…

If you haven’t been to Isla Mujeres – you must go! This was our 6th time to the island, and it can only…

The Penthouse was perfect! We love the Ixchel and it’s location and staying in the Penthouse made it…

We absolutely LOVED staying at your Ixchel penthouse with my family! We loved your home and appreciate…

This was our 4th visit to Isla (1st time in unit 404). We could not have been more pleased with the accommodations!…

This was our 3rd time to the island in 3 years and 2nd stay in 503/504. We are a family of 5, kids ages…

We have just returned from our 3rd trip to Isla Mujeres and LOVED the condo. We were travelling with…

This was our 5th time on Isla. This condo was fantastic. The beds were comfortable/memory foam toppers…

Great location on Playa Norte. Condo is pretty run down – beds and bedding are in bad shape. The spiral…

This is a great roomy place to stay with a beautiful view from both the balcony and rooftop. The daily…

This was a beautiful condo. We have stayed at Ixchel before and love it. The location is perfect. You…

The place was nice and I was very clean. Having a kitchen was a plus especially with a 3 year old in…

We had a great time in this condo. Bedrooms and baths well-appointed. View is incredible, roof top has…

Beautiful property centrally located to all local places and a stones throw from the most beautiful beach…

The location – fantastic. The accommodations – fabulous. The amenities – wonderful. The staff – superb. This…

The location – fantastic. The accommodations – fabulous. The amenities – wonderful. The staff – superb. This…

Love this property, having stayed here many times. The grounds and pool area are just pristine all the…

Two words. Complete disaster! I should mention this was not the fault of the owners. Our flight was canceled…

I stayed with my wife and 2 children, who all loved the condo. Everything was above expectations, including…

We (my wife, 2 teenage sons and I) loved every minute of our two weeks at this fantastic condo. We arrived…

We had a family trip to Isla Mujeres, and I couldn’t have been more pleasurable. It was excellent from…

Six of us (4 adults and two teens) throughly enjoyed this condo for 10 days. The rooms were kept spotless…

We’ve been traveling to Isla for many years now and this was our first time at Ixchel. We weren’t sure…

Many of us talk about the dream of getting away from the stress of the daily grind and detach from the…

This was our second time staying at the Penthouse, and it was terrific once again. Not a better location…

We just returned from Isla and found everything to be absolutely perfect. The walk-through at the beginning…

We had the most wonderful time in this condo for 8 days and 7 nights. It was right on the beach and within…

110 Reviews
(4.8)